LMS

Expiration of TORCH certifications
Both TORCH I and TORCH II certifications are valid for 2 years from the date of completion. Members can check their certificate of completion in their eLear...
Mon, 22 Apr, 2024 at 3:43 PM
Facilitator Access
As a Facilitator, you should be enrolled into the TORCH Facilitators Courses within the eLearning center. This allows you to screen share or project the c...
Mon, 22 Apr, 2024 at 3:43 PM
How do I view my TORCH certifications?
Once you have logged into the LMS and clicked on your elearning center, you should see three tabs across the top of the page: current, completed, submission...
Mon, 22 Apr, 2024 at 3:46 PM
I cannot log into E-Learning
Take a screenshot of the “error message” page, open/submit a help ticket providing as much detail as possible about the issue and attach your screenshot so ...
Mon, 22 Apr, 2024 at 3:47 PM
I cannot see my certificate in the LMS
You must complete 100% of the training, not just the assessment, to achieve certification. If TORCH I is still showing up under the “current” learning tab w...
Mon, 22 Apr, 2024 at 3:49 PM
LMS: How Do I Reset My eLearning Password?
What are the steps to reset my eLearning login?  The elearning center is a member benefit; only active (financial) members, affiliates, and honorary mem...
Mon, 22 Apr, 2024 at 3:49 PM
LMS: TORCH Certification Level 1 Registration
What should I do if I have problems registering for TORCH Certification Level 1 classes?  If you are a financial member (NOT affiliate, honorary, etc.) ...
Mon, 22 Apr, 2024 at 3:49 PM
Return to E-Learning: I cannot access my eLearning Center Profile
What do I do when I click "Return to eLearning", and do not see my profile? Step 1: Take a screenshot to show what the page looks like after y...
Mon, 22 Apr, 2024 at 3:49 PM
Reviewing submissions and/or TORCH certifications
Access to your individual chapter members' certification is no longer permitted.  Request your members to access their eLearning, download their certifi...
Mon, 22 Apr, 2024 at 3:49 PM
TORCH Level II Certification Training not showing on my learning center
Did you complete the TORCH Level II training, and the certificate is not showing on your e-Learning Center? Allow up to 2 weeks for reflection of a Level I...
Wed, 24 Apr, 2024 at 1:39 PM