Self-Service Cancellations 


You can cancel your order for items purchased on www.sgrho1922.store anytime through our self-service portal —as long as it hasn’t shipped. Be sure to use the same email address used at checkout to access your order history. 





1. Log in

Visit https://account.sgrho1922.store. Choose “Sign in with Shop” or enter your email manually. 


2. Enter your 6-digit code

Check your email inbox for the code, and enter it to proceed. 


3. Select your order

You’ll see a list of past and current orders. Click on the one you want to cancel. 


4. Click “Cancel”

If your order hasn’t shipped, the Cancel button will appear under "Order actions." 


5. Confirm the cancellation

A confirmation box will pop up. Click Proceed to finalize your cancellation. 


6. Check your confirmation

Your order will show as canceled on the screen and in your order history. 


7. See final order status

Your canceled order will now display as “Canceled” in your account. 


Here are a few things to keep in mind:

  • If you’ve already received a “Your order has been shipped!” email, the order is no longer eligible for cancellation.
  • You may still be able to request a return after delivery, depending on the item and our return guidelines.
  • Refunds for canceled orders are issued to your original payment method within 10 business days, depending on your bank or card provider.


If you’re having trouble accessing your account or don’t see the cancel option, feel free to reach out—we’re happy to help.